Terms & Conditions

Draft — pending legal review.

Orders

Prices shown are per item and service. The final bill is confirmed after pickup, when all items have been counted and checked.

Pickup and delivery

Please be available at the chosen time or leave instructions for the rider. Delivery times are estimates and may change in exceptional situations.

Garment care

We take care with every item, but we cannot guarantee the removal of all stains or be responsible for damage caused by a garment's own condition, colour bleeding or missing care labels.

Claims

Report a damaged or missing item within 48 hours of delivery through the Help section.

Payment

Pay cash on delivery or with bKash. Refunds for paid, cancelled orders follow our refund rules.